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Moderation Policy

This policy is to ensure that moderation is carried out to ensure that all principles of assessment are followed.  Moderation activities are as follows:

  • To verify that assessment is fair, valid, consistent and reliable, and to identify where there is any need for redesigning assessment activities, or for re-assessing learners;
  • To adjust interpretations of standards for the future;
  • To provide a mechanism for handling appealed assessments;
  • To provide feedback on the quality of unit standards.
  • (Refer to Forms 36-45)

Moderation Procedure

  • Moderation will happen immediately after learners have been deemed Competent by Assessors. This type of moderation looks at the learner’s work and may also look at assessment decisions that have been made on this work. This form of moderation would ensure that assessment decisions were accurate and consistent.
  • A time for the completion of moderation of learners POE’s will be discussed with the Institute and a formal agreement stating this time will be entered by the moderator and the Institute and strictly followed. The maximum lapse between assessed POE’s and the moderation process is 1 Month.
  • Moderators will be carefully selected. They will have standing and unquestionable skill in assessment practices and a close understanding of the expectations of users. Moderators will need to have a clear understanding of the objectives to be achieved and the procedures to follow. Moderators will never step outside their role. The main functions of the internal moderator:
    • To verify that assessments are fair, valid, reliable and practicable;
    • To identify the need to redesign assessments if required;
    • To provide an appeals procedure for dissatisfied learners;
    • To evaluate the performance of assessors;
    • To provide report if required, for the de-registration of unsatisfactory assessors;
    • To provide feedback to the QAP on unit standard and qualifications;
    • To moderate a sample percentage of a minimum of 25%.
  • The internal moderator needs to know the specific learning field and the area of assessment. The internal moderator will also have an in-depth understanding of assessment practices and will be able to ensure smooth and efficient running of the internal assessment and moderation system.
  • Where training against a single unit standard or a cluster of unit standards, the Moderator is required to conduct Internal Moderation activities, in line with QAP’s Policy and the Institute’s QMS. A report will be submitted to the Institute regarding the moderation outcome and to the relevant QAP.
  • To be registered as a moderator the moderator must demonstrate competency in the following registered outcomes:
    • Plan and prepare for moderation;
    • Conduct moderation;
    • Advice and support assessors and assessment agencies;
    • Report, record and administer moderation;
    • Review moderation systems and processes.
  • Our The Institute, in accordance with best practice for Accredited Skills Development Providers will ensure all stakeholders in the training process will meet the following criteria:
    • Be a qualified assessor with subject matter expertise;
    • Have assessment experience;
    • Be qualified as a moderator as per the outcomes defined within the Registered Unit Standard for Moderation of assessment;
    • Be familiar with the principles for assessment and moderation;
    • Have knowledge and/or experience of the Learning Area.
  • To assess whether the assessor is making the correct assessment decision, it is necessary to follow every detail of the assessment process. Therefore, it is necessary for the moderator to have the same assessment documents as the assessor. The internal moderator will check on the process of assessment, including:
    • Assessor preparation
    • Learner briefing/introduction
    • Assessments
    • Judgements
    • Learner feedback
  • Internal moderation is a means of ensuring that all providers delivering programmes related to the same unit standards and qualifications are assessing and moderating consistently to the same standard and in a well-designed manner. The internal moderation will involve:
    • Checking that the systems required to support the provision of related learning programmes across the institution are appropriate and working effectively;
    • Providing advice and guidance to providers, assessors and internal moderators within their field;
    • Maintaining an overview of the provision across providers within their related field;
    • Checking that all the employee involved in assessment and moderation within the institution are appropriately qualified and experienced;
    • Checking the credibility of assessment and moderation methods and instruments used within the institution;
    • Checking on the internal moderation systems within the institutions;
    • Through sampling, monitoring and observing assessment processes and learners’ evidence ensure consistency about other providers related to the same field of learning;
    • Checking on assessors’ and moderators’ decisions within the institution;
    • Providing feedback to the QAP on moderation practices and advising QAP as well as the Outsourced Partners on necessary changes to assessment, moderation and qualification policies and procedures.

>Moderation Process Flow

Moderation Procedure for E-Learning

The Moderator will check that the profile picture of the learner is the same as per the video presentation to check authenticity of the learner.  This will be acknowledged on the Moderation Report.

The Moderator will ensure that the assessor has commented on the practical’s that the learner has submitted and made relevant comments pertaining to the topic

The Moderator will ensure that there has been sufficient interaction between the assessor and the learners evidence as the E-Learning policy supports that no computer can be solely responsible for the assessment of a learner

Stages of Internal Moderation Cycle

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